Track Order Policy – CPMart.in
At CPMart.in, we ensure that every customer can easily track their order from dispatch to delivery. Once your order is shipped, you will receive a tracking link via SMS or email that allows you to monitor the real-time status of your package.
How to Track Your Order
1. After your order is dispatched, you will receive a tracking number and courier link.
2. Click on the tracking link to view live updates such as:
Order picked up
In transit
Out for delivery
Delivered
3. You can also track your order by visiting our Track Order page and entering your order ID and registered phone number/email.
Tracking Availability
Tracking is available 24–48 hours after your order is shipped.
If tracking details are not visible immediately, please allow some time for the courier partner to update the status.
Delivery Updates
You will receive updates via:
SMS
Email
WhatsApp (if enabled)
If Tracking Is Not Updating
In rare cases, courier delays or technical issues may cause slower updates.
If your tracking has not moved for more than 48 hours, please contact us at:
📧 Email: support@cpmart.in
📞 Phone: 9310051751
Our team will assist you immediately and coordinate with the delivery partner.
Lost or Delayed Packages
If your package is delayed beyond the delivery timeline, misplaced, or shows incorrect status, CPMart.in will investigate and ensure a proper resolution such as reshipment or refund.
